Privacy Policy
This Privacy Policy explains how MultiSource Network, LLC, d/b/a epikoin ("epikoin," "we," "us," or "our") collects, uses, and protects information through epikoin.com and its services.
Information we collect
We collect contact and business information, profile eligibility, industry, locations, review volume, onboarding information, authorizations, business facts, support messages, and materials needed to evaluate requests and provide services. When you use the website, we and our service providers may also process technical and analytics information such as IP address, device and browser information, page views, referring pages, approximate location, interaction data, and campaign-attribution information such as UTM parameters or advertising click identifiers when present.
Stripe processes payments and may collect payment-card, billing, identity, fraud-prevention, and transaction information under its own privacy policy. epikoin receives limited transaction and customer information needed to administer purchases and subscriptions but does not receive or store full card numbers.
How we use information
We use information to evaluate eligibility, provide and improve services, prepare and publish authorized responses, administer purchases and subscriptions, communicate about onboarding and service, measure website and campaign performance, understand which marketing efforts generate inquiries, secure the website, prevent abuse, maintain records, and comply with law.
A service request does not automatically subscribe you to unrelated promotional emails.
How we disclose information
We may disclose information to service providers that help us host the website, process forms or payments, deliver email, provide analytics and campaign measurement, maintain business systems, prevent fraud or abuse, and provide professional services. These providers may process information for the services they perform for us. We may also disclose information when required by law, to protect rights or safety, or in connection with a merger, financing, acquisition, or transfer of business assets.
We do not sell personal information. We currently use analytics and campaign-measurement tools, not site visitor information for cross-context behavioral advertising. If we later enable advertising practices that constitute a sale or sharing of personal information under applicable law, we will update this policy and provide any required choices.
Cookies, analytics, and campaign measurement
The site may use essential cookies or similar technologies for security and basic operation. It also uses Google Analytics to measure website usage and performance. Google and other infrastructure or font providers may receive technical information such as your IP address, device or browser information, and page interactions under their own privacy terms.
When you arrive through a marketing campaign, campaign parameters such as UTM values or an advertising click identifier may be captured and stored with a lead submission so we can understand which campaigns generated inquiries. These values are used for attribution and measurement. If we later add remarketing, personalized advertising, or other advertising features that require additional notice or choices, we will update this policy and provide those choices before using them where required.
Retention
Website inquiries are generally retained for up to 24 months after our last meaningful interaction. Active-client, transaction, authorization, response, and service records may be retained during the relationship and afterward as reasonably needed for legal compliance, dispute resolution, security, and recordkeeping. You may request deletion as described below.
Your choices and requests
You may ask to access, correct, or delete personal information you submitted to us by emailing hello@epikoin.com. We may need to verify your identity and may retain information when legally permitted or required. If privacy laws applicable to epikoin give you additional rights, we will honor those rights and will not discriminate against you for exercising them.
We do not currently sell personal information or use site visitor information for cross-context behavioral advertising. If our practices change in a way that creates additional opt-out rights, we will provide the legally required mechanism. We treat a recognized Global Privacy Control signal as an opt-out request where legally required.
Do Not Track
Some browsers transmit “Do Not Track” signals. Because there is no uniform industry response standard, the site does not take separate action in response to those signals. Where required, recognized privacy preference signals such as Global Privacy Control are handled as described above.
Security
We use reasonable administrative and technical measures intended to protect information, including restricted administrative access, secure hosting, input validation, spam controls, and controlled storage of form submissions. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
Children
epikoin is a business service intended for adults acting in a professional capacity. The site is not directed to children under 13, and we do not knowingly collect personal information from children.
United States processing
epikoin currently operates in the United States. Information may be processed and stored in the United States, where privacy laws may differ from those in other jurisdictions.
Changes to this policy
We may update this policy as our services or legal obligations change. We will post the revised policy with a new effective date and provide additional notice when required.
Contact
MultiSource Network, LLC, d/b/a epikoin
2100 Montrose Ave
Unit 252
Montrose, CA 91020
hello@epikoin.com